Windows hello this option is currently unavailable something went wrong 00:55 Method 2 to fix Windows hello fingerprint-This option is currently unavailable. I already tried uninstalling in device manager and other methods taught in Youtube. I tried to set it up again in settings but it says that "This option is currently unavailable", and then "Something went wrong. Dec 28, 2019 · I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. There can be many reasons for the feature failing to work. ' as mentioned earlier, it has been like this for over a year Windows is garbage that’s the actual cause, outsource cheap IT developers who tell you to run file check and script kiddies who have no idea what they are doing, the solution is to buy a Mac and get on with living, the only use for windows is as a barebones gaming rig with absolutely no personal information left in it. I have uninstalled drivers and reinstalled but no fix. Is anyone know the solution for this? please help me to solve this problem. Jun 15, 2023 · As the title states, I have been unable to set up any windows hello options as they are all always disabled (including pin) under settings. May 11, 2020 · Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or click here to fix it,it gives Feb 13, 2025 · If the pin code is currently unavailable, it means that there may be an anomaly in your current account profile. Windows Hello for Business provisioning will not be launched. The camera is working. If Windows Hello doesn’t work, you may get the message “something went wrong. we weren't able to set up your pin. When I click on them I am given a something went wrong message. I have read, and done just about every step that has been suggested and none of them has fixed the problem. After this, check to see if you can set up Windows Hello Aug 8, 2024 · If all the above ways fail to solve the “something went wrong Windows Hello” issue, you can create and switch to a new user account. " i'm not sure how to fix this as it should be available on my device Jan 10, 2025 · It says there's something wrong with my account and the sign in options on settings is currently unavailable. User has logged on with AAD credentials: No . Try again later". Jul 12, 2024 · "Fingerprint recognition (Windows Hello) This Option is currently unavailable" When I click on this message, it displays "Something went wrong. I just didn't hop on the forum right off the get go and ask for help here. When I clic on any of these options, it says "Something went wrong. Jan 27, 2025 · In sign in options, it says "This option is currently unavailable - click to learn more, Something went wrong try again latter" I've sheared and tried everything what people posts and watching tutorials. Things I have tried and failed: Oct 2, 2022 · I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. Solutions to either problem would be so appreciated! I've made sure my Windows is up to date, and I've done the recommended things in any post I could find somewhat pertaining to my issue, but please send anything my way that May 9, 2024 · To fix Something went wrong, Try again later error during Windows Hello setup, roll back Fingerprint driver, and delete the files inside the NGC folder. Check if a folder with the thumbprint value exists under this registry key. I could log in with my windows password instead by choosing so under the pin entry box. I have gone to the Lenovo site to install drivers to try and get everything updated. " If it was just a Windows Hello issue I would say it might be fingerprint scanner drivers, but the managed by an organization thing is definitely weird. I've tried disconnecting my school account and restarting my computer but that made no difference. You can try again, or skip this step and set up PIN later" since 2 years ago until now. I only set up PIN and Fingerprint during setup and I can still sign-in with them no problem, I just can't access them in settings. See full list on wintips. " additionally appears. I had mine set to Enabled. Jan 30, 2025 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. After your machine reboots, click on "Troubleshoot" under Choose an option 3. I cannot remove this option to set it up again. Back story, this windows I installed is from a recovery drive I made from a different manufacture. 4. Please try again later. Jan 6, 2025 · Under Windows 11 "Account > Sign-in options," all my options are marked "This option is currently unavailable. Oct 17, 2023 · Note that this problem may come in different forms, including Windows hello PIN This option is currently unavailable, This setting is managed by your organization, This option is currently unavailable Something went wrong try again later, This option is only available when connected to your organization’s network. ". Something went wrong try again later by enabling in group policy editor 02:29 Method 3 to fix Windows hello fingerprint-This option is currently unavailable. One reason for the “This option is currently unavailable” message could be problems with the Biometric driver Jan 6, 2021 · I recently just got a new HP Spectre x360 and I set up the Windows Hello Face sign in option but it won't let me improve recognition. Apr 30, 2018 · I have just bought a new Surface Book, completed all the updates to v 1709 and I have tried to set up Windows Hello. I tried all different things suggested on this forum without any success. In Get Help type "Windows Hello Face Camera is not working", press Enter. Jun 5, 2022 · Surface book2; I got this message "Windows Hello PIN Something went wrong. I don't know what to do. Under the sign in options, Windows Hello Pin, I see a message that says Something went wrong. Only hours later when I opened up my laptop, it under went a long update and when it was finished and brought me back to the lock screen, below the Windows Hello eye said “Sorry something went wrong. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. I apologize, Community is just a consumer forum, due to the scope of your question (Domain Managed Account) can you please post this question to our sister forum on Microsoft Q&A in the Azure AD section (linked below) Mar 31, 2023 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. i bought this laptop new, and been pretty active with the updates. Device is AAD joined ( AADJ or DJ++ ): No . Sep 14, 2019 · I just reset my Thinkpad X380 to fix a driver issue and now I can't set up a pin or use fingerprint as all the Windows Hello options are greyed out and say currently unavailable. Try again later" Oct 18, 2024 · I nearly forgot my PIN so I tried quite a few times and eventually logged in. This PC has no group policy, it's my personal computer so I don't know what went wrong, but I would like to have my PIN back. " Also all the options to change my pin, add a fingerprint, etc are all greyed out. Sep 30, 2019 · I just bought a new laptop the other day and for the first few days I had no problems setting up a pin and fingerprint sign in. Oct 3, 2021 · Hello! My Windows Hello Fingerprint has been working fine for the past few years I've had my Windows device, but it suddenly stopped working over 2 weeks ago. Mar 20, 2020 · Hi, I want to set up Windows Hello sign-in options in my PC but it won't allow me to do that as all Windows Hello options are unavailable in the settings as shown in the screenshot below: My PC has Nov 30, 2021 · Fingerprint reader not working on Windows 11: "This option is currently unavailable" I recently got a Dell Inspiron with Windows 11 preloaded. Adding the following registry entry might help fix the Windows Hello Fingerprint “This option is currently unavailable” in Windows 11. Aug 13, 2024 · Once you complete the above steps, your old Windows Hello data will be removed. All of the options, Windows Hello Face, Windows Hello Fingerprint and Windows Hello Pin say "The option is currently unavailable - click to learn more". I am asked to input my pin which i do, and then I just get the message "Sorry something went wrong, couldnt turn on the camera, make sure its working properly" I have confirmed that the camera is working to take photos. Jul 27, 2019 · Once you enable the setting, run gpupdate. ' The options to improve recognition and to remove this sign-in option are greyed out. Oct 6, 2024 · Select Windows biometric services from the left column. Once you get a response, choose "Windows Hello Camera Issue". Help please. This has never been the case ever on my computer (Acer Spin, Windows 10), only the Windows Hello Face interface was ever unavailable. Add a registry entry. May 27, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. Help! ***Moved from: Windows 10 / Windows Hello, lock screen & sign-in*** Jun 22, 2024 · Under sign in options for the PIN it says "This option is currently unavailable - click to learn more; Something went wrong. I loved windows hello face, very convenient. Choose "Windows Hello Face recognition setup not working" if you are given this option. Apr 8, 2021 · This Tutorial Helps to Fix Windows Hello Fingerprint This option is Currently Unavailable Something Went Wrong Try Again#FixWindowsHellowFingerPrint#ThisOpt Jun 13, 2020 · Now it lists all the windows hello options as "currently unavailable" and "something went wrong, try again later. Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently unavailable". It wouldn’t let me enable PIN or Windows Hello face recognition sometimes saying “feature unavailable”. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. Click on "Advanced options" > select "command prompt" 4. Ever since I got my computer set up I can't seem to get my windows, hello to work on my PC. #windowshellopin #windowshello #windowshellosomethingwentwrongunable to setup windows hello pin?? got the error "something went wrong try again later" in win Feb 16, 2025 · Recently, all my windows hello options are "currently unavailable. " Underneath there is an exclamation mark with "something went wrong. Try again Later. " When I click on one, "Something went wrong. C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. Now I cannot even enable it again. After logging in I deleted my PIN and I was then unable to add it again. Hoping someone knows something I haven't tried. Over the past few days, the settings sign-in options tab display the When I open my settings on windows 11 and go to my sign in options all it says for face id,touch id and pin is that The Option Is Currently Unavailable and underneath Something went Wrong,Try again later. Try again later" after i opened up the details for facial recognition, fingerprint recognition and PIN. Jul 25, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. Something Went Wrong - Windows 11. technology/ for more guides and tech explainers, rev Sep 6, 2023 · I can't setup a Windows Hello for all the options in the settings it says "This option is currently unavailable". In Settings, each of those services says "This option is currently unavailable", and Facial recognition and Fingerprint recognition both say "Something went wrong. I've gone into Device Manager > Biometric devices and uninstalled Facial Recognition (Windows Hello) Software Device, restarted the laptop to prompt a reinstall of the driver, but the Aug 6, 2024 · Harassment is any behavior intended to disturb or upset a person or group of people. Jul 29, 2019 · I keep getting Option is currently unavailable - something went wrong under Sign-in options I can add a fingerprint through Account protection but not a PIN Win log say: The Primary Account Primary Feb 1, 2024 · When I go to sign in options, Windows Hello always says something went wrong, try again later and currently unavailable. Feb 1, 2023 · When i was trying to configure my sign-in options, i found out all the sign-in options for (windows hello) are displaying "This option is currently unavailable". More fixes here. But then out of nowhere it didn't recognize me and when I went to redo facial recognition it said "This option is currently unavailable" and when I click on it it says "Something went wrong. #windowshellofingerprint #windows10 #thisoptioniscurrentrlyunavailable #somethingwentwrongwindowshellofingerprintThis tutorial is to fix error while setting Mar 30, 2022 · Hello, I can't use my fingerprint scanner because every time I click Sign-in Options then Windows Hello Face, it always says "Something went wrong. but anything didn't work. Try again later'. Aug 17, 2019 · I just bought a Specter x360 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I've troubleshooted my device, and I have the latest Windows update. org Feb 3, 2022 · I've set a temporary numerical pin -- but it's telling me Windows HELLO is "currently unavailable" and "Something went wrong. " Apr 9, 2020 · This is a personal computer, it does not belong to any organization. Device is AAD joined ( AADJ… Mar 29, 2022 · This Option is currently unavailable. Oct 17, 2022 · If the option is greyed-out, click “Change settings that are currently unavailable” first to allow administrator access so that you can make changes to the available options. " I can still sign in using my pin but fingerprint and facial recognition don't work. " It's been three weeks - and seems I'm stuck with the temp numerical pin. Whenever I try to use it, the system shows me "Something went wrong on our end. I already tried restarting my laptop. Try again later. Nov 2, 2022 · Hi ToriUC, I am Dave, I will help you with this. Open the Services program, and Learn how to troubleshoot Windows Hello sign in issues, error messages, or facial recognition. Then choose load windows boot manager and it would load windows, but I was getting the PIN issue described in the title. Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. Following that, you shouldn’t encounter any issues. Feb 23, 2025 · Hello, Thanks for reaching out here in the Microsoft Answers Community. Here are the most common causes for Windows Hello to stop working: PIN login is unauthorized: The PIN login authorization needs to be enabled to use Windows Hello. For the time being, we can only suggest that you try enabling the built-in administrator to access the system for further action. ” Nov 27, 2024 · Harassment is any behavior intended to disturb or upset a person or group of people. Jan 11, 2022 · Harassment is any behavior intended to disturb or upset a person or group of people. I have tried going onto settings, sign in options and reset pin but it still doesn't work. But now windows hello does not work. This Apr 16, 2024 · It started with my previous laptop which I replaced recently, Windows Hello facial recognition was already set up on it. Oct 8, 2024 · Hello, I used to be able to log-in using a PIN on my PC (not a laptop) but Windows didn't allow me to change it, so I removed it. Just go to Settings > Accounts and click Add account. Here are some recommended steps to solve your situation: Jul 29, 2024 · Although the leading cause for your Windows Hello not working is update issues, other possible reasons exist. May 8, 2020 · I just bought a Specter x360 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I have the latest Windows update. " The Windows Hello Face works, but it just doesn't recognise me. Feb 1, 2020 · I did that and the network issue got fixed. Mar 15, 2020 · For some reason, it says that Windows Hello Pin and Finger scan are not available on my device. " May 29, 2020 · Hello, my Windows Hello Fingerprint and PIN have recently stopped working. On the Windows sign-in screen, press and hold the Shift key, then select Power > Restart 2. Delete your fingerprint, and register it again in Windows Hello settings. Oct 20, 2021 · Windows Hello Fingerprint-This Option Is Currently Unavailable. There is also no password option, and the "require windows hello sign in for microsoft accounts" part where you turn it on and off is grayed off, i cant turn it off or on. Sep 6, 2023 · I can't setup a Windows Hello for all the options in the settings it says "This option is currently unavailable". Sep 30, 2024 · I just bought a lenovo ideapad slim 3 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I've troubleshooted my device, and I have the latest Windows update. I looked through all the suggested like NGC file, DISM command, gpedit. Aug 19, 2022 · “Something went wrong and your PIN isn’t available (status: 0xc000006d)” is another variation of Malware infection, system file corruption, and permission errors can disrupt the PIN login option in Windows. I am using Microsoft Surface Laptop 2 with Windows 10 Pro. Apr 3, 2021 · i own a huawei matebook D14, ryzen 7. Aug 19, 2022 · Harassment is any behavior intended to disturb or upset a person or group of people. it says "this option is currently unavailable" and if you click on it, it says "something went wrong, try again later". exe from the command-line to refresh your the policy, then log out, and back in, and you should be able to configure a sign-in Pin or fingerprint via Windows Hello. Check out our website https://candid. All Windows Hello sign-in services - Facial recognition, Fingerprint recognition, and PIN - remain unavailable. Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". " I've been unable to find a solution to this problem, most resources say to delete the contents of the NGC folder, however there is nothing in the folder to delete, even when "show hidden items" is selected. Threats include any threat of violence, or harm to another. See if the camera will be reset and would now work. now i wanna Aug 17, 2022 · Windows Hello Pin Setup "Something Went Wrong" When I try to open my laptop I get a message that pops up and says something along the lines of "Something went wrong and your pin isn't working" and I've always had to use my phone authenticator app to log into my laptop. Then open Explorer and navigate to the following path. Furthermore, the option to remove Windows Hello Face is grayed out. Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". Right-click on it, and then select “ Start” from the list that appears. Please could you help, thanks in advance. When I click on them, in red writing, it says, "Something went wrong. It says "this option is currently unavailable" for face recognition, fingerprint recognition and PIN. I've tried Aug 6, 2024 · HKLM\Software\Microsoft\EnterpriseCertificates\NTAuth\Certificates. However, it is possible that you or an application disabled this option Oct 13, 2024 · In this informative video, we will guide you through the process of resolving the "This Option Is Currently Unavailable" error associated with Windows Hello Feb 27, 2024 · I want to set up windows hello again after it stopped working but it gives me the error, "Facial Reconition (Windows Hello) This option is currently unavailable Something went wrong. When I expand the options it says 'Something went wrong. When I click it, it also says "Something went wrong, try again later". If it doesn’t, you need to export the CA It is hard to tell why this could be happening. Based on the description, it seems that the computer is in an enterprise environment, and being managed by a domain. " below that. Nov 6, 2019 · since mid last year, windows hello will not set up, it says 'this option is currently unavailable - click to learn more' when clicked, it says 'something went wrong. I have the message stating for windows hello face, fingerprint, and hello PIN "This option is currently unavailable- click to learn more" and when I do click "this device doesn't meet your organization's requirements for Windows Hello". What Dec 21, 2019 · when I go to settings and sign-in options under windows hello it says "this option is currently unavailable" and when i select it it says "something went wrong. This has been going on for 3 months now, so trying "later" is definitely not working. msc , and more. " I have tried previous threads from a couple years ago but those didn't seem to work. Fix 5: Check Group Policy Settings Oct 2, 2024 · Here is how to fix "Windows Hello Pin Currently Unavailable" error. I went through the device manager and not sure why I don't have a driver for fingerprint reader anymore. Jul 19, 2024 · Update or re-install the biometrics driver using the Device Manager tool on your PC. Aug 28, 2023 · I can't set up, remove or modify my Windows Hello sign-in option. Aug 24, 2021 · Something went wrong. He's changed devices along the years and he always got "This option is currently unavailable" when trying to log in with Windows Hello on all devices, making him revert to logging in with his password instead. May 29, 2020 · After removing this update I have been able to now edit the Windows Hello PIN option but despite entering a PIN and seeing from the 'Remove' option that it has been accepted, the option itself does not appear on the lock screen. Then delete the folder named NGC. Another option is to enable the built-in administrator account, then create a new user account instead: 1. How can I fix it? I would very much like to remove Windows Hello Face from my device. It also said "Something went wrong. And I want it back. . I tried updating all the drivers but nothing works out. I have looked in sign-in options and under, manage how you sign in to your device. May 25, 2022 · When I first bought the laptop, I was able to use Windows Hello (fingerprint scanner). when i create a new user, the windows hello allows me to put fingerprints, but after some time it disappears too. But somehow, after few updates later, I can't use windows hello to sign in. 3. I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. When I try to setup Hello I get "We couldn't find a camera compatible with Windows Hello Face". so my windows is at the latest version. Windows Hello for Business policy is I'd restart and press the f12 key. Jun 10, 2020 · Windows Hello option currently Unavailable! How to Fix? Hi, I wanted But when i click fingerprint in settings it says: something went wrong, try again later. I've been stuck solving this for days. It states, 'This option currently unavailable' and along with 'Something went wrong. May 13, 2024 · it says this option is currently unavailable something went wrong try again later. Something went wrong. Dec 3, 2024 · When I get to boot windows i get stuck on the log in screen because it says “Something happened and your PIN is unavailable. " This is true for the options for the fingerprint scanner and PIN as well. Bottom Line. Other than the annoying message, is the PC restricted from doing anything? I don’t know exactly how enterprise PIN policies work in MDM, but perhaps something is messed up on Uni IT side for her but not the twins account. Try again later" I'm not sure what to do since I have been trying to fix it, but nothing seems to work. I removed my PIN and now Add is greyed out. Face recognition does not work either, tried setting that up as well and says something went wrong. Windows Hello - "This option is currently unavailable" So I have a particular user who can't use Windows Hello at all. Same for my fingerprint. NOTE: The options given by "Get Help" may vary. Feb 5, 2025 · Regarding Windows Hello PIN setup issues and account changes, you encountered a problem when trying to create a Windows Hello PIN and were unable to change the account type through the Control Panel. Now it says that the option is currently unavailable and when i click the arrow down it says something went wrong, try again later. I went into the settings it says that this option is currently unavailable and that "something went wrong, try again later. It also says "Something went wrong. try again later. How do I resolve this issue? Thank you for any solutions. Indeed against the Sign-In Options the Windows Hello PIN option now has a warning 'Something went wrong. Click to set up new PIN” Well clicking on set up a new pin does nothing. However, when I go to settings>accounts>sign-in options, the Window Hello Face option displays the following messages: This option is currently unavailable; Something went wrong. Then, follow the wizard to create a new account. ” In settings the Windows Hello option is grayed out and says “currently unavailable” and I don’t have a camera compatible with it, even Steps to Fix Windows Hello Fingerprint Error This option is currently Unavailable Something Went Wrong Try Again Later on Windows 10Step 1) Check Fingerprint Oct 29, 2020 · 2. now the issue is that it says windows hello is currently unavailable. Jan 30, 2025 · when i try to use windows hello for face, fingerprint or pin it says 'this option is currently unavailable' and when i click the drop down it says 'something went wrong please try again later' May 15, 2024 · So far, nothing I have tried has made any difference. " And yes, my surface is fully updated. Windows Pro and up generally asks you if it is a personal or managed install maybe you clicked the wrong thing or maybe it auto-selected the wrong one for some reason. rjd wagfhkr hjgcj bhkz mixq hxf kegj waqhj wtwv zufei qvkd gvic lbf glhgf caliqv