Ccap philippines members This accreditation process includes negotiating standard pricing and terms on behalf of and leveraging on the size and purchasing power of the entire CCAP Oct 22, 2015 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. The main goal of the Procurement Council is to accredit vendors into the CCAP Vendor eCatalog. , Makati City, Philippines Phone: +632 8856 0557 a. BCP Lead: Federick Delos Lado, HGS/Associate Vice-President Your email is not listed as one of CCAP members. ANTHONY DIZON of Koldstor Centre Philippines, Inc. CCAP recognizes that the business needs of SMEs are no different from much larger counter parts but CCAP is conscious to make its programs more palatable to SMEs from affordable training and event fees to programs that will contribute to cost savings. , Makati City, Philippines Phone: +632 8856 0557 Jan 21, 2016 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. The schedule of CEO Forum is typically planned for the entire year, but the schedule can change depending on the urgency of matters to be discussed. Login Jun 28, 2024 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. CCAP member companies provide a variety of outsourced and offshoring services with extensive experience with client companies in North America, Europe, Australia, New Zealand and the Asia Pacific regions. , Makati City, Philippines Phone: +632 8856 0557 Mar 10, 2023 · The 9th floor of Harton Corporate Center in Aseana City, Paranaque, is the home of MicroSourcing’s eleventh service delivery center. JOWELL MARINO MARANTAN of Jentec Storage, Inc. , cor Makati Ave Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. , Makati City, Philippines Phone: +632 8856 0557 Avoid giving any personal or financial information. Their reward? Each staff and their companion received an extravagant 4-day, all-expense paid vacation in the exclusive #Balesin island resort in Polilio, Quezon. Ms. Over the years, the Credit Card Association of the Philippines (CCAP) has consistently been recognized for its unwavering dedication to excellence and industry leadership. CRISPIN AQUINO of Bounty Agro Ventures, Inc. Our organization mediates between the credit card industry, merchant establishments, and the consumers. , Makati City, Philippines Phone: +632 8856 0557 Your email is not listed as one of CCAP members. , Makati City, Philippines Phone: +632 8856 0557 Feb 15, 2024 · SAVii, CCAP memberssince 2019, have again been recognized as a preferred employee benefit by HR Tech Magazine. 1 million cards (17. , Makati City, Philippines Phone: +632 8856 0557 The CCAP Security Council was formed to provide a platform for collaborative efforts on initiatives and formulation of industry-level solutions related to data privacy and security concerns impacting the members. It is normal during GMMs for a broad range of functional issues to be tackled. , Makati City, Philippines Phone: +632 8856 0557 Jul 12, 2016 · Members of the media, Qualfon’s partners in the community, clients, prospects, and members of the local community are invited. , cor Makati Ave Feb 25, 2024 · Teleperformance in the Philippines is part of the Teleperformance Group, Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. Nov 4, 2024 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. Oct 1, 2021 · CCAP is composed of 130-member companies that represent about 70 to 80 percent in the industry. MANILA, Philippines, November 22, 2024 – Teleperformance (TP), the first and only company in the Philippines recognized as Great Place To Work® for seven consecutive years, garnered recognitions in the recent Philippine Bahaghari Awards 2024. The contact center business relies much of its success to a band of dedicated and knowledgeable leaders on the floor. Mar 6, 2020 · Contact Center Association of the Philippines Shops 3 and 4 The Peninsula Manila, Ayala Avenue, Makati City, Philippines Phone: +632 88560557 Mar 12, 2018 · Campos is a member of the board of the Contact Center Association of the Philippines (CCAP). , Makati City, Philippines Phone: +632 8856 0557 Jan 6, 2025 · Teleperformance in the Philippines is part of the Teleperformance Group, Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. Contact Center Association of the Philippines Shops 3 and 4 The Peninsula Manila, Ayala Avenue, Makati City, Philippines Phone: +632 88560557 Feb 12, 2018 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. (HSBC) Maybank Philippines Inc CCAP members, #ContactIslands2025 is calling with big conversations and exciting opportunities! Pack your bags, bring your best ideas, and we’ll see you in Cebu! Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. The Credit Card Association of The Philippines (CCAP) strongly advises against sharing your online passwords, CVV number, and your credit card account number. Login Jun 9, 2020 · Data Protection: Cybersecurity in Mind Webinar Series 1 of 3. Advisor: Tim Scyner, InTouch CX Feb 9, 2017 · All candidates present were given the time of day to voice their positions among the crowd of member-attendees of CCAP. 8%) more than the same period last year, CCAP Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. The CCAP BCP Council aims to serve as a platform where BCP practitioners of CCAP members can gather together to collaborate, formulate initiatives to support business continuity and disaster-recovery at the industry level. , cor Makati Ave Feb 27, 2025 · Backed by the Teleperformance Group’s nearly 500,000 inspired and passionate team members globally who currently speak more than 300 languages, Teleperformance in the Philippines has a global scale and local presence which allows it to be a force of good in supporting communities, clients, and the environment. From having seven original founders in 2001, CCAP is now comprised of over a hundred member-companies operating in various strategic locations in the Philippines. “We are honored to be a member of CCAP,” said Joy Sebastian, Open Access BPO’s Global Vice President. TP also upholds the strictest safety standards in their business locations to protect their employees working onsite, with their Bacolod site being awarded a Certificate of Safety Aug 22, 2016 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. The company employs 63,000 people in the country and operates 45,000 workstations in 26 business sites located across Metro Manila Oct 23, 2024 · Contact Center Association of the Philippines Shops 3 and 4 The Peninsula Manila, Ayala Avenue, Makati City, Philippines Phone: +632 88560557 FIND A COLD CHAIN MEMBER CCAP provides you with networking opportunities with experts and peers from a range of sectors and industries. Contact Center Association of the Philippines Shops 3 and 4 The Peninsula Manila, Ayala Avenue, Makati City, Philippines Phone: +632 88560557 Feb 11, 2025 · For the 4th consecutive year, we’re thrilled to announce that CCAP has been honored with the 2024 Outstanding Bangko Sentral ng Pilipinas (BSP) Stakeholders Award! The awarding ceremony took place at the BSP Assembly Hall last August 2, 2024, with CCAP Chairman Mr. , Makati City, Philippines Phone: +632 8856 0557 6 days ago · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. The company employs over 60,000 people in the country and operates 45,000 workstations in 27 business sites located across Metro About CCAP. , Makati City, Philippines Phone: +632 8856 0557 Jun 5, 2023 · Maxicare, the biggest HMO in the Philippines, its partners Pin-An Holdings, and the Gokongwei Group’s JE Holdings announced the formation of MaxiLife, the newest member of the Philippines’ dynamic life insurance industry. He has been responsible for spearheading the Association’s numerous activities, including international trade missions, conferences, seminars, business matching and networking events. CCAP takes a leading role in harnessing, harmonizing and galvanizing cross-sector efforts that enable the Philippine contact center industry to sustain the country’s global leadership in market share, innovation and best practices. . In a survey, 42 percent of the companies which represent about 300,000 employees are forecasting double-digit growth this year, which Hernandez described as “quite phenomenal. From the CCAP members, government members, and our allies, welcome to the event. Feb 11, 2025 · The Partnership Agreement was signed on February 6, 2025, with key Visa executives in attendance, including Jeffrey Navarro, Country Manager of Visa Philippines; Rolando Ebreo, CCAP Chairman; Geraldine Liggayu, CCAP President; and Alex Ilagan, CCAP Executive Director, along with other representatives from CCAP. Our prestigious accolades, including multiple Outstanding Bangko Sentral ng Pilipinas (BSP) Stakeholders Awards, reflect our commitment to innovation, integrity, and collaboration in shaping the future of the credit card Sep 26, 2023 · The company also welcomes two new members to the Board of Directors, Olivier Duha and Nicolas Gheysens. Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. , Makati City, Philippines Phone: +632 8856 0557 The CCAP CEO Forums are regular consultative meetings of C-level heads of member companies to discuss pressing issues that need broad consensus. As of March 2024, there were more than 13. The Credit Card Association of the Philippines is your trusted partner for responsible credit card usage. CCAP Board Trustee, Ms. , cor Makati Ave Contact Center Association of the Philippines - CCAP, Makati. Your email is not listed as one of CCAP members. 6 days ago · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. Apr 27, 2020 · The event is available to high potential middle managers of CCAP member companies. These Team Leaders are the direct link between the frontline team and the client, and who has control over the customer experience that can make or break the business. , Makati City, Philippines Phone: +632 8856 0557 Apr 21, 2022 · Last year, TP Philippines also launched TPVac, their own nationwide vaccination program, which was able to vaccinate nearly all of its onsite team members in 2021. Apr 27, 2020 · Team Leader Summit. Annual Membership Fee: Php 100,000. “Software groups are expanding. May 6, 2024 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. This was 2. Jul 23, 2024 · MANILA, Philippines – More Filipinos have credit cards now than ever before. Apr 26, 2023 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. Submit Requirements Feb 10, 2025 · Backed by the Teleperformance Group’s nearly 500,000 inspired and passionate team members globally who currently speak more than 300 languages, Teleperformance in the Philippines has a global scale and local presence which allows it to be a force of good in supporting communities, clients, and the environment. Contact Center Association of the Philippines Shops 3 and 4 The Peninsula Manila, Ayala Avenue, Makati City, Philippines Phone: +632 88560557 A substantial number of CCAP member companies are classified as SMEs or companies with less than 1,500 employees. Olivier is an entrepreneur, philanthropist, co-founder, and former CEO of Webhelp and will serve as Vice Chair of the Board. Feb 20, 2018 · Despite the looming challenges that may come its way, the Philippines’ call center sector is expected to remain as among the strongest segments that contribute to the national economy, according to the Contact Center Association of the Philippines (CCAP). , Makati City, Philippines Phone: +632 8856 0557 Nov 17, 2022 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. Occupying 1,355 square meters, it is designed with modern amenities to create a comfortable and enjoyable work environment for more than 270 staff members. 9 million cards in force across the Philippines based on the Credit Card Association of the Philippines’ (CCAP) 1st quarter survey. Today, the Credit Card Association of the Philippines is composed of 16 regular members and 2 associate members. It advocates on behalf of the local outsourcing industry and supports the Philippines’ global dominance in voice services. CHAIRPERSON FOR INDUSTRY RELATIONS Mr. Find Business Partner. SAVii proudly empowers 500,000+ employees, including those of 37 CCAP member companies including Foundever, Qualfon and WTW Ph. 53,500 likes · 783 talking about this · 95 were here. , cor Makati Ave This report is restricted for non-member and can only be downloaded by members. , Makati City, Philippines Phone: +632 8856 0557 May 20, 2022 · ePLDT Inc. , Makati City, Philippines Phone: +632 8856 0557 About CCAP. Rolly Ebreo, CCAP President Ms. Date: Apr 27 Contact Center Association of the Philippines Rm 238 & 240, The Sep 17, 2024 · Association of the Philippines (HITAP) members with Ricardo De Jesus (Converge Marketing Services Manager) and Joyce Esquillo (Converge Enterprise Group Sales Unit Head). She will also be among the key speakers in the upcoming Contact Islands, an annual IT-BPO industry conference scheduled on October 11 and 12 at Shangri-La’s Boracay Resort & Spa in Boracay Island. Not only does CCAP provide a platform for exchange of ideas, best practices and new technologies to the contact center industry, but it also takes into consideration aspects like health and wellness Nov 26, 2024 · Backed by the Teleperformance Group’s nearly 500,000 inspired and passionate team members globally who currently speak more than 300 languages, Teleperformance in [Country name] has a global scale and local presence which allows it to be a force of good in supporting communities, clients, and the environment. , Makati City, Philippines Phone: +632 8856 0557 CCAP HR Council serves as a vital instrument where HR Heads of CCAP member companies can gather together, craft the HR agenda and lead in putting forward industry-level programs that will be on-point in addressing HR concerns and the slew of challenges in the evolving landscape of the industry. These members account for more than 60% of the revenues and workforce in the industry. SECRETARY Our culture thrives on the strong connections between our team members, and earning the Great Place To Work Certification™ affirms all our combined efforts. ” 2018 - 2019 CCAP BOARD OF DIRECTORS Mr. After the ceremony, attendees will have the option to take a guided tour of the contact center. , Makati City, Philippines Phone: +632 8856 0557 Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. Held twice a year, the CCAP’s General Membership Meetings (GMM) provide opportunities for designated primary and secondary representatives of CCAP member companies to hear updates on CCAP programs and discuss relevant issues. June 9, 2020 8:00PM. Existing business operation that conducts contact center services (voice or omni-channel) in the Philippines c. The incumbent president of CCAP Mr. SEC-registered company operating in the Philippines b. Jan 23, 2025 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. Here’s a list of the 15 member banks of the Credit Card Association of the Philippines (CCAP): Asia United Bank; Bank of Commerce; Bank of the Philippine Islands (BPI) Citibank NA; China Banking Corp. The company employs over 60,000 people in the country and operates 45,000 workstations in 27 business sites located across Metro Jul 14, 2021 · To commemorate Pride Month 2021, Sitel Group shared the inspiring stories of members of their LGBTQIA+ community, created a series of educational SOGIE microlearning training videos, hosted informative panel discussions with Pride industry champions and allies, and threw an exciting culminating Digital Pride Fest 2021 with raffles, contests Aug 3, 2022 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. ### ABOUT CONVERGE ICT SOLUTIONS, INC. Driving innovation, best practices and thought leadership agenda among its members; Providing business development support In essence, CCAP undertakes actions that members, individually, cannot do. Upon receiving your card, make sure to sign your credit card to give it another layer of protection from fraud. We empower you to think right, choose right, and spend right when using your credit card so you achieve good financial standing. , Makati City, Philippines Phone: +632 8856 0557 Jan 7, 2025 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. Oct 1, 2021 · Bea Lim, Managing Director for TeamAsia stood as host. 3 days ago · Backed by the Teleperformance Group’s nearly 500,000 inspired and passionate team members globally who currently speak more than 300 languages, Teleperformance in the Philippines has a global scale and local presence which allows it to be a force of good in supporting communities, clients, and the environment. Contact Center Association of the Philippines (CCAP) is the industry organization The Contact Center Association of the Philippines (CCAP) is the premiere organization representing the Philippine contact center industry. PRESIDENT Mr. Benedict Hernandez gave advice for the next set of board members, to help kick start their initiative in working towards the 2022 roadmap goals. Aug 18, 2017 · Contact Center Association of the Philippines Shops 3 and 4 The Peninsula Manila, Ayala Avenue, Makati City, Philippines Phone: +632 88560557 The Procurement Council is composed of procurement leads of different CCAP member companies. Aug 16, 2016 · John Naranjo, president of DSII and chief executive officer (CEO) of Ingenuity, a Davao-based software development agency, said the number of members of the Davao software association reached to some 40, the figure doubled as compared to 20 members in the previous years. , Makati City, Philippines Phone: +632 8856 0557 Sep 13, 2022 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. , the country’s leading enabler of digital solutions, officially becomes the first and only Philippine organizational member of global leader in incident response Forum of Incident Response and Security Teams (FIRST)—strengthening its cyber security capabilities and enabling it to respond better to security incidents. About CCAP. Success can depend on knowing the right people at the right time. Jun 28, 2017 · CCAP said the BPO industry in the Philippines is taking steps to ensure compliance with cyber security and data privacy regulations. If you are a member, please login to access the report. , Makati City, Philippines Phone: +632 8856 0557 Jan 12, 2022 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. (ChinaBank) EastWest Banking Corp. , Makati City, Philippines Phone: +632 8856 0557 Mar 22, 2023 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. Cold Storage Sector. Watch out for more updates. VICE PRESIDENT. Seeking an Outsourced Partner. Food Importation & Processing Sector. Established in October 2001 by seven founding member companies, CCAP now counts 53 outsource and in-house contact centers as members, representing more than 80% of call center seats in the Posted by u/Dangerous-File-5650 - 3 votes and 2 comments Nov 22, 2024 · TP Pride members and officers celebrate and receive the Bahaghari Awards recognizing TP’s Diversity, Equity, and Inclusion initiatives. , Makati City, Philippines Phone: +632 8856 0557 This report is restricted for non-member and can only be downloaded by members. Philippines at the Helm of Delivering Customer Experience of the Future Everest Group 2017. Oct 16, 2024 · Teleperformance in the Philippines is part of the Teleperformance Group, Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. Geraldine Liggayu, and CCAP Treasurer Mr Mar 28, 2023 · Approximately 230 Philippines staff across various locations, levels, and departments were selected as the best of the best role models of the Concentrix Culture. Minimum of 50 seats, unless endorsed by an existing CCAP member in good standing. , Makati City, Philippines Phone: +632 8856 0557 The Credit Card Association of the Philippines is your trusted partner for responsible credit card usage. This recognition belongs to our incredible Ka-Eastern family—whose dedication, passion, and relentless hard work truly make us a great place to work,” said AC Cometa, Eastern Nov 17, 2022 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. During the opening remarks, Jojo Uligan the President of Contact Center Association of the Philippines says “We’re excited to have the Contact Islands 2021 event this year. , Makati City, Philippines Phone: +632 8856 0557 Mar 31, 2020 · Your email is not listed as one of CCAP members. Tonichi Achurra-Parekh, leads the council together along with its officers. , Makati City, Philippines Phone: +632 8856 0557 "Being associated with the Contact Center Association of the Philippines (CCAP) for the past 7 years has been a fairly holistic experience for us. Oct 7, 2024 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. Tonichi Achurra-Parekh, CCAP board director and trustee for CCAP Security Council, said the association has come up with several measures to update the industry on issues related to data privacy, cyber security Your email is not listed as one of CCAP members. Jun 17, 2021 · CCAP is a non-profit organization composed of leading contact centers in the Philippines. Tonichi Achurra-Parekh, leads the council. (EastWest) Equicom Savings Bank (Equicom) HongKong and Shanghai Banking Corp. Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. 00. , cor Makati Ave. Jojo Uligan is currently the President and founding Board member of the Contact Center Association of the Philippines (CCAP).